You can place an order in two ways:

• WhatsApp: Contact us at +91 99204 19730 for personalized assistance
• Online: Browse our collections, add items to cart, and complete checkout on our website

We're available Monday-Saturday, 10:00 AM - 7:00 PM IST to help with your order.

Yes! We ship worldwide. International shipping rates and delivery times vary by destination. Contact us for specific shipping quotes to your country. All international orders are carefully packaged with premium gift wrapping at no extra cost.

• Within India: 5-7 business days
• International: 10-15 business days (varies by location)

You'll receive tracking information once your order ships.

Shipping charges are calculated at checkout based on your location and order value. We offer free shipping on orders above ₹5,000 within India.

Our sarees are 5.5 to 6 meters in length with an unstitched blouse piece of 0.8 meters, following traditional measurements. This is suitable for all body types and draping styles.

Yes! We provide custom blouse stitching services tailored to your exact measurements. Simply share your measurements via WhatsApp (+91 99204 19730) when placing your order. Additional charges apply based on design complexity.

For suit sets, we need:

• Bust, Waist, Hip measurements
• Shoulder width
• Sleeve length
• Kurta/Kameez length
• Bottom (salwar/churidar) measurements

Contact us for a detailed measurement guide, or we can arrange a video consultation to help you measure correctly.

While we showcase our current collection online, we work closely with artisans and may be able to source specific colors or variations. Contact us with your requirements, and we'll do our best to accommodate your request.

We accept returns within 7 days of delivery for unused, unwashed items in original condition with all tags attached. Custom-stitched items and sale items are not eligible for return. Please contact us before initiating a return.

Yes, exchanges are available within 7 days of delivery subject to product availability. The item must be in original, unused condition. Exchange shipping costs may apply.

Contact us via WhatsApp (+91 99204 19730) or email (info@rumanidhage.com) with your order number and reason for return/exchange. Our team will guide you through the process.

We accept:

• Credit/Debit Cards (Visa, Mastercard, Amex)
• UPI (Google Pay, PhonePe, Paytm)
• Net Banking
• Digital Wallets
• Bank Transfer (for international orders)

All payments are processed securely through Shopify's encrypted payment gateway.

Yes, all prices displayed on our website are inclusive of applicable GST for Indian customers. International customers may be subject to customs duties and import taxes as per their country's regulations.

Yes, we offer special pricing for bulk orders for weddings, events, or retail purposes. Please contact us directly at info@rumanidhage.com with your requirements for a custom quote.

All our Benarasi sarees are authentic handloom pieces woven by skilled artisans using traditional Kadhua weaving techniques. Each saree takes days to weeks to create, ensuring exceptional quality and unique craftsmanship.

• Katan Silk: Pure silk with a smooth, lustrous finish and rich texture. Heavier drape, perfect for weddings.
• Kora Organza: Lightweight, sheer silk with a crisp texture. Elegant drape, ideal for festive occasions.
• Mango Silk (Soft Silk): Smooth, lightweight silk with beautiful sheen. Comfortable for all-day wear.

Yes! We offer video consultation services where we can show you the saree in detail, demonstrate the drape, and answer any questions in real-time. Schedule a video call via WhatsApp at +91 99204 19730.

We strive to represent colors as accurately as possible. However, slight variations may occur due to screen settings and lighting. Handloom products may also have natural color variations that add to their unique charm. Contact us for additional photos or video if needed.

Yes! All our orders come with complimentary premium gift wrapping, making them perfect for gifting. We take special care in packaging to ensure your saree arrives in pristine condition.

Absolutely! During checkout, you can specify a different shipping address. We can also include a personalized gift message - just let us know your requirements in the order notes or via WhatsApp.

We primarily operate online to bring you the best prices. However, we occasionally participate in curated exhibitions and trunk shows. Follow us on social media or subscribe to our newsletter to stay updated on upcoming events.